// // Last updated: 16 October 2026
LUMA Printing is a family-run embroidery and printing business in Perth, Western Australia. This policy explains what personal information we collect through lumaprinting.com.au, why we collect it, and how to contact us about it.
What we collect
- Enquiries and quote requests: your name, phone number, email address, company name and anything you include in your message.
- Your quote list: the products, sizes, colours and quantities you choose, and the contact details you enter when you submit it.
- Artwork: logos and designs you send us so we can prepare mockups and produce your order.
- Basic technical information: cookies that keep your quote list working while you browse.
How we use it
We use your information to reply to your enquiry, prepare quotes and mockups, produce and deliver your order, invoice you, and keep the records we’re required to keep. We don’t sell your information, and we don’t use it for unrelated marketing.
Who we share it with
Only the services we need to run the business, such as our website host, email provider, the couriers who deliver your order, and garment suppliers when your order needs it.
Third-party services on this site
- Google reCAPTCHA protects our forms from spam. It is subject to Google’s Privacy Policy and Terms of Service.
- Google Maps shows our location on the Contact page.
- Our Google reviews widget displays reviews from our Google Business Profile.
These services may set their own cookies.
Your logos and artwork
We use the artwork you send only to produce your mockups and orders, and you keep ownership of it. We keep your logo on file so reorders are quick and consistent. If you’d like us to delete it, just ask.
Keeping your information safe
We take reasonable steps to protect your information, and we only keep it for as long as we need it for the purposes above or as required by law.
Access and corrections
You can ask to see or correct the personal information we hold about you, or ask us to delete it, by contacting us.
Contact us
Email info@lumaprinting.com.au, call (08) 6201 9227, or write to PO Box 1229, Wangara DC WA 6947.